Legal notice

LEGAL NOTICE

Last Updated: September 27, 2026

BUSINESS INFORMATION

Business Name: NEELO JEWELSS

Business Address:
E159, 1st Floor, Golden Avenue,
Shouryapuram, Lal Kuan,
Ghaziabad, Uttar Pradesh – 201002, India

Phone: +91 8650983332

Website: neelojewelss.com

NEELO JEWELSS operates an online store offering jewellery products, including 925 sterling silver jewellery, to customers in India.

CUSTOMER SUPPORT AND GRIEVANCES

For questions, complaints, concerns, order-related issues, refunds or other matters relating to your purchase or use of our website, you may contact us using the following details:

NEELO JEWELSS
Email: neelojewelss@gmail.com
Phone: +91 8650983332
Address: E159, 1st Floor, Golden Avenue, Shouryapuram, Lal Kuan, Ghaziabad, Uttar Pradesh – 201002, India

We will make reasonable efforts to acknowledge and address customer complaints and grievances in accordance with applicable law.

Where applicable, complaints may be assigned a reference or ticket number to assist with tracking and resolution.

POLICIES

The following policies form part of our website's terms and conditions and should be read before placing an order:

Terms of Service:
Available through the Terms of Service page on our website.

Privacy Policy:
https://neelojewelss.com/policies/privacy-policy

Refund Policy:
https://neelojewelss.com/policies/refund-policy

WEBSITE AND CONTENT

The content available on the NEELO JEWELSS website, including product photographs, product descriptions, text, logos, graphics, designs and other materials, is owned by or licensed to NEELO JEWELSS unless otherwise stated.

Unauthorised copying, reproduction, modification, distribution or commercial use of our website content or intellectual property is prohibited, except where permitted by applicable law.

ORDERS AND PRODUCT INFORMATION

Product information, photographs, prices, availability and other details are provided for customer information and may be updated or corrected from time to time.

We make reasonable efforts to provide accurate product information. However, minor differences in colour or appearance may occur due to photography, lighting and individual screen settings.

Orders, returns, refunds, shipping and other purchases are subject to the policies published on our website and applicable law.

APPLICABLE LAW

Our Services and transactions are governed by the applicable laws of India, subject to mandatory consumer rights and remedies available under applicable law.

Subject to applicable law, the competent courts at Ghaziabad, Uttar Pradesh, India shall have jurisdiction over disputes relating to our Services.

Nothing in this Legal Notice is intended to restrict any consumer right or remedy that cannot legally be excluded under applicable law.